NobleProg Classroom - Overview
Staff who need to be fully aware of the issues surrounding People and Team Management for:-
Their colleagues (peers)
Their team members
Their internal and external customers and stakeholders
Format of the course
The course will be a highly-interactive
By the end of the course, delegates will be able to:-
Appreciate the need to manage their own behaviour before they can influence others’ behaviour
Understand the strengths and weaknesses of the various communications media available
Appreciate how to manage, motivate and develop their team members
Manage their internal and external customers and stakeholders
Explain how to deal with the difficult situations they may encounter in the office.
The course will be a good mixture of presentations, examples and lab exercises so that you can immediately apply what you have learnt.