Presented by Erik Tavares. As a haunter who worships at the altar of Disney’s Haunted Mansion, the director of Tacoma’s "Frighthouse Station" invites you to look behind the curtain at methods that make theme parks so effective. Learn Disney’s approach to generating creative ideas and engaging customers
at every point of contact with your event. From arrival to ticketing to the queue-line and beyond, we’ll find ways to keep customers happy at your haunt, and leave them wanting more.