Alternative Dispute Resolution (ADR) Training


In most developed countries, Alternative Dispute Resolution (ADR) has been used to resolve a wide range of disputes without going to court. They offer an alternative to destructive confrontation, prolonged litigation and violence both at home

and in the workplace. Mediation and negotiation skills as parts of ADR, no doubt, make conflict resolution faster and cheaper within families, communities, schools, workplace and even commercial and public disputes.

According to a recent study, people favour ADR tools to settle disputes instead of litigation because of how the processes work. In mediation for example, parties rely on help of a neutral “mediator” to facilitate constructive communication leading to voluntary agreement by both parties. Decision making rests with the parties themselves. An outstanding benefit of mediation is that, parties get empowered by learning how to improve their conflict resolution and communication skills making it possible for parties to solve problems on their own whenever dispute arises.

More than just a training seminar, this programme contains resources for changing the norms that so often cause obstructive behavior and replacing them with constructive, positive behavior. The core element in the CCPPA training system puts the tools of the professional mediator and negotiator in the hands of every participants/employee to build better relationships whether at home or in the workplace. This is an essential component of every successful organization’s human resource development and organizational development strategic effort. Thousands of people have learned this practical tool for the prevention and early resolution of conflict in any dispute situation.

Following the seminar, the participants would:
• Learn how to use principled ADR techniques.
• Learn how to assess workplace conflicts and mediate disputes.
• Develop practical skills and techniques to resolve disputes effectively and with confidence.
• Get tools to manage conflicts constructively in the workplace and at home.

As a result of the employee/participants’ achievement of the above learning objectives
• The financial cost of conflict will decline by 50%.
• The frequency of conflicts in the organization will decline by 50%.
• Conflicts that do occur will be satisfactorily resolved 80% of the time without any involvement by a superior.
• Employee satisfaction with the workplace will increase by 30%.

Module One:
 Overview and context of ADR
 Components of a Dispute
 7 Benefits of ADR
 ADR under Nigerian Law
 ADR in other countries
 ADR Classification:
o Negotiation
o Mediation
o Arbitration
o Conciliation

Module Two
 Approaches to Negotiation: links between Negotiation and Mediation
 Distributive vs Integrative Negotiation
 Alternatives and Perceptions ( BATNA)
 Power and Parties
 Introduction to Mediation
 Procedure for a Typical Mediation
 Skills of a Mediator
 Power and Mediation
 Mediator Ethics
 Restorative Justice (overview)
 Philosophical Roots of RJ
 Stages of RJ and RJ Models
 Special Cases, prospects and problems of RJ
 ‘’4Rs’’ Of RJ and Policy Issues for RJ in Nigeria

Negotiators (those who negotiate or need to resolve issues), Managers, Directors & Executives, HR professionals, company secretaries, Government employees, Business people, Labour Union and management representatives, Consultants, team leaders, educators, health care professionals, lawyers, accountants, potential professional mediators, law enforcement officers, traditional/religious/political leaders, opinion leaders, pastors, diplomats, legal advisers, company secretaries, entrepreneurs & proprietors , imams, secretaries, peace professionals, paramilitary, arbitrators, Military personnel, NGO &CSO officials, opinion leaders, civil society leaders and all CCPPA members.

At the end of the seminar, participants would be able to:
• Find solutions to difficult problems by taking control of conflicts rather than being controlled by them.
• Resolve disputes while preserving relationships.
• Deal with difficult and emotional people.
• Negotiate thorny issues and reduce job stress and tension that may affect health.
• Have a process to mediate disputes
• Save cost being lost by impaired production and missed opportunities

Every seminar participants receives:
• Seminar material
• Seminar folder

Our facilitators are certified by:
• Institute of Chartered Mediators and Conciliators of Nigeria
• United States Institute of Peace
• Peace Operation straining Institute

The cost per person is as follows:

Registration: N15, 000 (CCPPA Members) & N20,000 (Non CCPPA Members)
(Covers: Tuition, Training materials, seminar folder, Breakfast & Lunch, Group photograph and Certificates). Reservation to this seminar is on a first-confirmed-first-served basis. Please call any of our hotlines 08092227911, 07037736911 for a confirmed reservation. Early registration is encouraged. Payment deadline is 19th April, 2018.

DATE: 21st April, 2018.

NOTE: This seminar is compulsory for all CCPPA members and would be used as a criterion for membership upgrade.

Payment should be in cash payable directly to: Centre for Crisis Prevention & Peace Advocacy bank account: ECOBANK A/C No: 0313003522.
Rebate is available for organizations sending six or more candidates (Payment deadline is 19th, April 2018).

VENUE: Midax Training Hall, Suite TF 315, M.K.K Plaza, I.T Igbani Street, Beside Vinee Gas, Jabi District, Abuja

Time: 10: 00 am

For more information and to register, please call 08092227911, 07083886662 or send email to: or

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21 April , Saturday 10:00